Within the scope of the implementation of the EU Services Directive the Hamburg Point of Single Contact (PSC) has been installed.

Pursuant to the Services Directive, the point of single contact has two tasks, namely

• to inform providers and recipients of services about procedures and competent administrative bodies, about access to registers, available remedies and supporting organisations and
• to act as ‘procedural intermediary’. It is through the PSC that procedures and formalities required for setting up and rendering services will be handled if so desired by the applicant.

The above tasks are performed by the Hamburg Point of single contact. Additionally, contact may be made personally, in writing or by phone by the following means:

• Search Tool for Finding the Proper Public Authorities; information relating to procedures and proper authorities
• Procedure Finder: information relating to the requirements and proper authorities for particularly frequent procedures, step-by-step guidelines and ways to file applications

Anybody may use the offered contacts and services to the extent that the information and intermediary services relate to procedures within the purview of EU Services Directive and do relate to Hamburg. Points of Single Contacts with competence outside Hamburg you may find here.

The Hamburg Point of Single Contact is supported by an association of chambers (members in addition to our Chamber of Crafts are: Hamburg Chamber of Commerce/Handelskammer Hamburg, Hamburg Chamber of Architects/Hamburgische Architektenkammer, Hamburg Chamber of Engineers and Construction/Hamburgische Ingenieurkammer-Bau, Hanseatic Chamber of Lawyers in Hamburg/Hanseatische Rechtsanwaltskammer Hamburg, Hamburg Chamber of Tax Consultants/Steuerberaterkammer Hamburg). A second office is located within the Hamburg Chamber of Commerce.

Just get in touch with us – we will be pleased to help you.
Klick here for our contact details.